Successful implementation of every product and service we provide is extremely important to our customers and their patients, and we take that responsibility seriously. From the moment that we engage in partnership with you, our team will work diligently to provide a successful conclusion with the shortest possible project duration. Our goal is to get our products into your hands as quickly as possible to benefit your department operational workflow and your patient’s needs.
Customer Success Stories
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Challenging delivery
Kaiser Permanente Los Angeles Medical Center, Los Angeles, USA
Halcyon system was to be delivered through a parking garage that had a low ceiling, with an uneven slope downhill. Machine was delivered with no damage after months of reviewing the rig path and successful collaboration with Site Planning and Project Management. -
Full remote software upgrade
Unidad de Radioterapia Oncológia Gurve, Caracas, Venezuela
Complex Software upgrade project requires extensive planning and alignment with the customer. The partnership and collaboration between the project teams resulted in a remarkable project executing the first ARIA OIS for radiation oncology v16.1 fully remote upgrade globally. -
Installation of new generation systems
Lagos University Teaching Hospital, Lagos, Nigeria
By replacing an old linac and adding two more systems, NLCC (NSIA-LUTH Cancer Centre) has become the biggest and busiest cancer treatment centre in West Africa. Varian‘s teams worked diligently with authorities and staff to deliver and install three latest generation systems: two VitalBeam radiotherapy system and one Halcyon.
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Full system Installations at multiple sites
Amsterdam UMC, VUmc/AMC, Amsterdam, The Netherlands
Six Ethos Therapy systems installations at three different locations performed during the pandemic. First customer worldwide to connect several Ethos systems at multiple locations to one Server Appliance system. -
Tight project scheduling
Cancer Hospital Ahmedabad, Ahmedabad, India
Despite a very challenging bunker design and tight project schedule, this Halcyon was delivered and installed within a very short period. In just 27 days after delivery the first patient received their first treatment. -
Linac replacement and vault renovation
Queen Mary Hospital, Hong Kong, China
Upgrade from an older Clinac iX system to a TrueBeam radiotherapy system required a careful evaluation of all radiation protection requirements. The Varian team in collaboration with the customer developed an implementation solution without causing any delay in the project schedule and disruption of the department’s workflow.
Planning
Planning today’s actions for tomorrow’s success
Project Management
Provide a best-in-class customer implementation experience
Installation
Let us make it happen together