Smart Services proactively protects your investment in Varian products and technology. By connecting your world-class Varian systems with powerful data interpretation intelligence and the exclusive support of our 2,000+ Smart Services experts, we help you maximise clinical availability.
Average downtime hours avoided per predicted incident
Service cases resolved remotely
Patient treatments completed without disruption
By coupling your world-class equipment with powerful insights and remote service tools, we support you with preventative care that optimises clinic availability and minimises downtime.
Our proprietary tools, including SmartConnect® Plus, combine raw data with artificial intelligence and machine learning models to predict service and create actionable recommendations that help you identify opportunities for improvement
Find the resources you need to answer questions efficiently. From the Varian Help Desk, to remote training with VarianThink and the Knowledge Library on MyVarian, information is always at your fingertips.
“You guys call us before we even know the machine has a problem”
—Jim Miller, Clinical Director, Hahne Cancer Center Penn Highlands Healthcare, DuBois